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Frequently Asked Questions
How do I start watching OnStream?
- On a laptop, desktop, or mobile device, go to https://watchdishtv.com.
- OnStream app for Roku - make sure your Roku uses OS 11.0 or higher.
- OnStream app for FireTV - make sure your device uses Fire OS 6 or higher.
What web browser should I use?
- For Windows 10+, use a recent version of Google Chrome, Microsoft Edge, or Mozilla Firefox.
- For Mac OS 12+, use a recent version of Safari.
- For iOS 15+, use a recent version of Safari.
- For Android OS 12+, use a recent version of Google Chrome.
Does OnStream work on SmartTVs?
- OnStream has been verified to work on LG Hospitality SmartTVs running WebOS 5.0 or newer.
- LG Series: UR770H9UA, US670H9UA, UM670H0UA
Do I need to log in to access OnStream?
- You do not need to have an account or login credentials to use OnStream.
- For some sites with DVR capabilities, you will need to create an account to save and access recordings. An account is not needed for Live TV.
Why am I seeing a Network Error page?
- You must be on an approved network for OnStream access. These networks are typically run by your residence hall or housing complex.
- OnStream cannot be accessed outside of the networks specified by your IT administrator.
Who can I call for support and what are your hours?
- We provide 24/7 student support. You can find the number for your school by selecting your campus from the list in the Call section of this page.
Where do I find the Stream2 App?
How do I create a Stream2 account?
- Visit the Signup page and fill out the requested information.
How do I retrieve my Stream2 username and password?
- Go to Forgot Username or Password?
- Enter your email address.
- Answer the security questions you created for your account.
Where do I find the channel lineup for my school?
- Go to www.Zap2it.com
- Select "Change My Location"
- Enter your Zip code
- Select the link for your location